Bit Famous success stories
Finalist! L&D Supplier of the Year
Bit Famous has reached the finals of the presigious Personnel Today Awards 2024. Our nomination recognises the success of our Impact, Influence and Confidence Programme with Shawbrook Bank. About the award nomination.
Bit Famous reaches finals of prestigious business awards
We reached the finals of the 2022 Lloyds Bank British Business Excellence Awards. How we got there.
Bit Famous MD is shortlisted for business book award
Panel Discussions - The Ultimate Guide by Bit Famous MD, Penny Haslam has reached the finals of The Business Book Awards 2023. Discover Panel Discussion training | Get the book.
Bit Famous is great for business
Bit Famous has been vital in equipping our senior leadership team with the communication skills and confidence needed to successfully represent RTP Global at our key events.
In April 2023, we held our first founders summit for clients in New York, aimed at sharing thought leadership, building relationships, educating, and inspiring our founders. Our team hosted panels, delivered presentations, and conducted fireside interviews on complex topics like IPO preparation, M&A, and GTM strategy for fast-growing tech businesses. Not all of our leaders speak English as their first language, and many were new to these roles. Bit Famous gave us the skills and confidence to plan, script, and perform at our best, representing RTP's brand effectively at these crucial events.
Duncan Easterbrook, Chief Finance Officer, RTP Global
RTP Global, a tech-focused Venture Capital firm managing over $1bn in funds, has backed more than 110 start-ups since 2000. But when their senior leaders were tasked with moderating panels, chairing discussions, and conducting fireside interviews at a high-stakes New York investor conference, they needed our support. Hosting ambitious global founders and high-profile figures like Red Bull’s Christian Horner required confidence, skill and a polished approach.
Bit Famous delivered bespoke training to prepare them with:
- Role preparation: Building confidence for hosting panels and interviews.
- Theme development: Crafting a unified event theme aligned with their mission.
- Communication skills: Ensuring clear messaging, even for non-native English speakers.
- Audience engagement: Teaching strategies to connect with investors and founders.
- Panel techniques: Equipping leaders to excel as thought leaders.
The IIC programme delivered by Bit Famous has been a remarkable success story that's reinforced our commitment to see women leaders fulfil their true potential.
As a signatory of HM Treasury's Women in Finance Charter, Shawbrook Bank is and will always be committed to diversity and the progression of women from mid-tier level into senior roles.
Feedback from attendees has been overwhelmingly positive. The programme has not only succeeded in strengthening our talent pipeline, it has rekindled a sense of dynamism, confidence, and newfound ambition among attendees. Those involved have created a network that continues to meet regularly to support each other and are now seen as positive visible role models for others in the organisation and wider industry.
In terms of ROI, I would estimate the programme has created a cost saving in excess of 10x the investment, both in productivity gains as well as cost avoidance in terms of business continuity and recruitment fees through retention.
Debbie Griffin, Chief People & Marketing Officer, Shawbrook Bank
Shawbrook Bank needed to support talented female middle managers who were struggling with stress, burnout, low self-belief, and communication challenges. These problems, along with a lack of female role models, threatened to lose valuable talent and slowed progress towards the bank’s diversity goals.
To address this, Bit Famous created and delivered the Impact, Influence, and Confidence (IIC) Programme. The programme included one-on-one coaching to define career goals, group coaching to build confidence and communication skills, and development resources to support ongoing learning.
The IIC Programme delivered measurable results:
- Increased visibility: Enhanced communication skills earned greater recognition from senior leaders.
- Talent retention: A peer support network fostered collaboration and inclusivity, reducing turnover.
- Financial impact: Achieved a 10x ROI through productivity gains and cost savings in recruitment.
- Leadership growth: All participants were promoted within the business applied new strategies to inspire teams and drive innovation.
Bit Famous has played a crucial role in supporting NHBC to enhance its influence and share its expertise in the construction and property sector.
Bit Famous provided training and coaching for eight senior directors and managers. They helped us become expert moderators of panel discussions and engaging participants at event discussions and roundtables. We learned how to be more relatable and memorable, efficiently prepare for speaking engagements, and handle audience questions with expertise. Thanks to Bit Famous, our team now supports NHBC with confidence, making more meaningful connections with industry professionals. Since working with Bit Famous, our team has put their skills into practice and begun to chair industry panels, which have overwhelmingly landed well
Tim Reid, Customer Relationship Director, NHBC
NHBC is the UK’s leading new home warranty and insurance provider. The business wanted to enhance presence and visibility at industry events, improve networking and share thought leadership. Their business development team needed to confidently engage in public forums, build rapport with peers and exchange solutions for regulatory and economic challenges.
Bit Famous delivered tailored coaching and training focusing on:
- Sharing expertise: Developing confidence to present insights effectively in public forums.
- Building rapport: Strengthening connections during roundtable discussions to exchange best practices.
- Leading panels: Mastering moderation skills to host engaging and impactful panel discussions.
- Boosting visibility: Establishing NHBC leaders as confident thought leaders in the industry.
- Fostering relationships: Enhancing trust and collaboration with customers and peers.
Bit Famous delivered an outstanding half-day workshop for our Council of Governors and the impact was both immediate and tangible.
As an employee-owned, community interest company, serving a population of over 11 million people across 10 counties through community hospitals, clinics, schools, and home-based care, it is crucial for our governors to confidently amplify their visibility and influence to champion our ambition effectively to colleagues.
Penny’s engaging, insightful, and practical approach provided our team with the tools and self-assurance needed to communicate with greater clarity, authenticity, and impact. The session was not only incredibly energising but also transformative, equipping our governors to step into the spotlight with purpose. It was exactly what we needed to support our commitment to empowering leadership and our members’ voice across Provide Community.
Nicola Yarnall, Chair of the Council of Governors, Provide Community
Bit Famous delivered a half-day workshop focusing on:
- Motivation: Motivating participants to 'get out there', make connections, and communicate their vision and culture more effectively.
- Limiting beliefs and imposterism: Challenging self-doubt, shifting from 'showing off' to authentically 'showcasing' useful ideas and knowledge.
- Performance, Image and Exposure: Understanding why getting exposure for your work is essential for personal and organisational success.
- Run for mayor: Crafting 'campaign issues' (areas of expertise) and establishing a 'campaign trail' to effectively share these messages.
- FACE Communication tool: Penny's unique tool for preparing impactful messages quickly—perfect for when time is short or when adapting to different audiences.
Once again, Bit Famous has delivered a first-class training focused on developing the skills required to participate in and moderate panel debates.
The feedback from the team was amazing - they all embraced the tasks set and took Penny's expert tuition on board, managing to perform very impressive debates in just one day. They spoke passionately about their experience and how much they had learnt. We continue to work with Bit Famous for our training needs as they are simply the best at what they do.
Sara Palmer Distribution Director, The Mortgage Lender
TML wanted their Business Development and Client Account Managers to shine during panel discussions, roundtables and pitches. In a highly competitive mortgage market facing challenges including shifting interest rates, affordability issues and the cost-of-living crisis, TML needed their team to stand out. Their goal was to position themselves as trusted advisors who understand brokers' challenges, provide up-to-date insights and help them to better support homeowners.
Bit Famous delivered a training day tailored to the needs of TML's team, focusing on:
- Panel discussions: Developing confidence and skills to participate in and moderate engaging, impactful discussions.
- Message clarity: Equipping the team to communicate the complexities of the mortgage market in a relatable and effective way.
- Audience connection: Helping participants build trust and rapport with brokers by being engaging and relatable.
- Professional polish: Training the team to stand out as informed, trusted advisors in a competitive market.
The training day was transformative, with participants achieving remarkable progress in just one session. By the end of the day, the team confidently participated in and moderated panel debates, impressing their peers with their insights, delivery and ability to connect with their audience.
"Exceptional"
Claire Marsh, Project Lead for NatWest and COO for NatWest Retail BankingThe training has succeeded in giving NatWest teams the confidence to deliver an excellent customer experience on screen. As video appointments quickly became our number one service offering, the skills required to deliver a great customer experience every time fundamentally changed. We wanted to develop a capability programme to provide an expert-led, blended learning solution to set advisers up for success and to be able to build strong connections with their customers through focused media training. Working with Bit Famous helped us to achieve an exceptional capability programme.
NatWest Retail Banking appointed Bit Famous to train and support 2,600 customer-facing staff to develop confident communication skills on camera. We produced a bespoke training programme using video and live Zoom sessions to support their roll-out of video banking.
- Read the case study
- Get in touch to discuss our Confident Video Calls training for your team
Bit Famous works with the UK's largest wholesaler of cooling equipment. We've built their confidence and ability when it comes to sharing the experience and value they bring to customers. Sales teams now routinely save time and money using self-filmed smartphone video to communicate with clients, colleagues and stakeholders. Beijer Ref teams have attended:
"A four fold increase in customer contact"
In a fast moving and competitive market Bit Famous Ltd has assisted us to grow our market leading position by helping with communication both internally and externally. This has been achieved by training our team to communicate in new ways whilst retaining our traditional values. This increased customer contact four fold. I would have no hesitation in recommending Bit Famous to anyone other than my competitors!
John Billson, MD, Beijer Ref UK & Ireland
"A fantastic job"
Abigail Scott Paul, Director of External Relations and Strategic Partnerships at LEEDS 2023Bit Famous have done a fantastic job in boosting our team's confidence and ability to articulate and sell the vision and story of LEEDS 2023 to media, business and political stakeholders. As a time-limited start-up with a hard-deadline, we needed to move fast to establish our credibility with stakeholders quickly. The work they've done with us has allowed us to crystallise the 'why?' organisations, companies and the public should back us; it's also given us the tools and learning to get out there confidently and secure new partnerships, business relationships and funding. Since their training our media and digital engagement is up by 91% and 65% respectively and we've landed 10 new businesses as sponsors including our first all important headline partner, at a six-figure level!
Bit Famous works with Leeds 2023, a year of culture in the city. We’ve supported their whole team from CEO to artists and volunteers and helped them use video to inspire and engage people in the city, sponsors and stakeholders. Leeds 2023 attended: