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Boost confidence at work with free resources for leaders and people professionals

"Welcome to Workplace Confidence, created for leaders and people professionals, it's packed with FREE resources, tutorials and practical tips to create a more successful and confident workplace.

It's here because I believe organisational confidence is the key to success. Confident individuals create confident teams, in turn, they build happier organisations that can fulfil their purpose.

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Penny Haslam

"I believe organisational confidence is the key to success"

Penny Haslam

MD & Founder - Bit Famous

Bit Famous is trusted by leading brands to build confidence and communication skills in the workplace

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Workplace Confidence Podcast

Communicating upwards: why won’t my message land?

If you’ve ever walked out of a senior meeting thinking “Well… that went nowhere”, you’re not alone. This is the frustration that sits underneath many executive and board conversations. On paper, these meetings should be decisive. The people in the room are experienced, intelligent and trusted to steer the organisation. Yet in practice, the opposite often happens. Meetings run long. Decisions drift. Conversations get bogged down in updates rather than outcomes. What should be a focused, decision-shaping discussion quietly turns into a reporting session. You can almost feel the energy leak out of the room. Senior teams are rarely short…
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New from Workplace Confidence

Confidence at work

Why doesn’t my team remember what I say?

Why doesn’t my team remember what I say? The familiar leadership frustration You say the thing. You explain it clearly. You answer the questions. You leave the room thinking, right, that’s done. And then… a week later… It’s as if none of it ever happened. Someone asks a question you’re sure you already covered. You find yourself repeating the same message again, slightly louder this time, wondering whether you’re going mad or whether everyone else has collectively forgotten. This is one of the most frustrating experiences in leadership. Especially when the message matters. A change in direction. A new way…
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Measuring Workplace Confidence – What happens when you teach self-belief?

Does workplace confidence training genuinely change how people feel and work, or does the impact fade the moment the session ends? That’s the question Northumbria University set out to answer when it evaluated the Workplace Confidence Training delivered by Bit Famous to the College of Policing. To understand what really happens after a session like this, the researchers followed participants over time. They gathered data before the workshop, immediately afterwards and again three months later. This gave them something rare in workplace training: a clear view of both the immediate uplift and the longer-term effects. The survey results showed measurable…
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The simple goal setting tool that sets your team up for success

The simple goal setting tool that sets your team up for success. When I talk to leaders about confidence, I’m always drawn back to something simple: people feel better about themselves when they achieve things. It sounds almost too obvious, doesn’t it? But in the day-to-day rush of work – the meetings, the emails, the urgent stuff piling up in corners – it’s astonishing how often this basic truth gets overlooked. We forget that momentum builds confidence, and confidence fuels performance. What I’ve noticed, over and over again, is that achievement doesn’t have to be spectacular to be powerful. In…
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Inside the study: what we’ve learned from mastermind groups in police leadership

Inside the study: what we’ve learned from mastermind groups in police leadership. Study into the success of mastermind groups and peer-led learning. At Bit Famous, we’ve seen first-hand how powerful peer learning can be. When colleagues come together to talk openly about their challenges, swap ideas and hold each other accountable, something clicks. Confidence grows. Problems get solved. People stop waiting for permission and start making things happen. In May 2025, our award-nominated training with the College of Policing (Finalists: Personnel Today Learning and Development Supplier of the Year 2025) became the focus of an independent evaluation by Northumbria University.…
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Leadership and visibility

Workplace Confidence resources - Confidence at work
Featured image for “Communicating upwards: why won’t my message land?”

Communicating upwards: why won’t my message land?

If you’ve ever walked out of a senior meeting thinking “Well… that went nowhere”, you’re not alone. This is the frustration that sits underneath many executive and board conversations. On paper, these meetings should be decisive. The people in the room are experienced, intelligent and trusted to steer the organisation. Yet in practice, the opposite often happens. Meetings run long. Decisions drift. Conversations get bogged down in updates rather than outcomes. What should be a focused, decision-shaping discussion quietly turns into a reporting session. You can almost feel the energy leak out of the room. Senior teams are rarely short of information. If anything, they’re overwhelmed by it. What they’re short of is clarity. They want to know: What’s the issue? Why does it matter? What do you need from us? When those questions aren’t answered early and explicitly, meetings stall. Slides multiply. Explanations lengthen. And this is the crucial point. Conversations don’t unravel because the person presenting lacks ability. They unravel because the conversation hasn’t been framed for decision-making. This is often the moment when confidence wobbles. Someone gets challenged, becomes defensive or retreats into detail. The room loses focus. Clarity disappears. When information is moved around the room but thinking doesn’t move forward, the cost is real. Slow decisions sap momentum. Unclear decisions increase risk. Repeated conversations waste time and quietly erode trust. Over time, senior teams lose confidence not in the data but in the communication. The good news is this doesn’t require you to become slicker,…
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A beginner’s guide to difficult conversations at work

A beginner’s guide to difficult conversations at work. Difficult conversations are a leadership challenge; this guide is here to make them easier. You’ll find out why people avoid them, what happens when we stay silent and practical ways to deal with the most common situations. From giving quick feedback in the moment to tackling repeated performance issues and even speaking up to senior colleagues, you’ll get straightforward advice you can start using right away. To bring this to life, we’ve drawn on the expertise of Bit Famous associate and leadership coach Heather Wright. Heather has years of experience working with organisations on culture, performance and leadership. She knows first-hand how much confidence grows when people learn to handle these conversations well. Her insights and practical tools run through this beginner’s guide.…
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Visible leadership mistakes and how to avoid them

Visible leadership mistakes and how to avoid them. Visible leadership isn’t just about being present; it’s about genuinely connecting with your team, being approachable and staying engaged. But let’s face it, even the best leaders can make mistakes – sometimes an attempt to be more visible can backfire, creating distance instead of connection. In this blog, I’ll cover some of the common traps and share practical advice on how to avoid them. By the end, you’ll have the tools you need to build real, lasting connections that strengthen your leadership.…
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Can you just say a few words?

Could you just say a few words please? Ever been asked that, or had to ask it of someone else? It’s for that moment in an office, when there’s a ‘leaving do’ – a team member is retiring, going on maternity leave, moving on to another department or a new job somewhere else – and it’s someone senior’s job to mark the occasion with a small speech-ette. But it can fall a bit flat, can’t it? We’ve all witnessed it. The departing person feels unappreciated, the team are embarrassed. And you’ve missed an opportunity to communicate culture and to show how valuable your people actually are. So let’s get on top of these moments as leaders, make the most of the chance to be visible and ultimately make them more meaningful.…
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Visible leadership: The coffee strategy

Being visible as a leader is hugely important. Visible leaders can engage others, share key messages, values, and behaviours – making your job a bit easier, perhaps? It’s a huge topic, so today I’m giving you just one thing that you and your colleagues can adopt to be more visible and more confident. The challenge of networking I regularly hear frustrations from my clients about leaders and emerging talent sticking to their silos, not sharing their worth, and failing to build a network. I wasn’t proactive in making connections when I was an employee, which slowed down my career progress and made me feel cut off from the ‘big picture’ at work. Most people aren’t strategic network builders, which is a shame because nothing beats getting support, know-how, and a chance to be visible in front of a wider group. When we hear ‘network’, we often think of ‘networking’ – not instantly appealing, I have to say.…
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Women in professional services: 10 key strategies for career progress

Women in professional services: 10 key strategies for career progress. When you want to progress at work, it’s not simply a case of just being good at your job. Let’s assume you’ve got that covered. Advancing your career requires a shift in the way you get seen by the people who matter to you and your career. You could call that developing your ‘personal brand’. But don’t stop there. Get the cut through you need, to be highly thought of for opportunities by adding the word ‘profile’. Ask yourself, what am I doing to progress my personal brand profile? Where am I being seen? And am I just hoping for the best? And if that made you a little uncomfortable then you probably need to take action or remain a best-kept secret. The following list gives you 10 tried and tested, highly effective ways to showcase your expertise and the value you bring. And remember, it’s not what you know, or who you know. It’s who knows you……
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Are you a boring boss? Find out in 5 questions

Are you a boring boss? In a meeting with a colleague, customer or client, who speaks first and for how long? Boring people tend to do all the talking and dominate a conversation. It can be frustrating when someone dominates the conversation and doesn’t give others a chance to speak.…

Authenticity and Communication

Workplace Confidence resources - Confidence at work
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Making space for real confidence at work

In a confidence workshop this week, I was asked a question that comes up again and again: “Do women struggle more with confidence, or are men just less likely to admit it?” On the face of it, yes, women are more likely to talk about feelings, while men stereotypically don’t. But the long answer isn’t quite so simple. I’d argue that when it comes to confidence, it’s not about chromosomes. It’s about the messages we absorb from a young age, subtle ones that shape how we see ourselves and how others see us. Boys first, girls second For me, it…
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Why presentation skills training isn’t always the answer

When someone in your team struggles to speak up or seems unsure of themselves, it’s tempting to reach for a quick solution: presentation skills training. It’s neat. It’s available. And it feels like you’re taking action. But in many cases, it’s a veneer-thin fix. Yes, presentation skills training can be great for learning how to structure a talk, use slides well or engage an audience. But if the real problem runs deeper, it won’t help. In fact, it might do more harm than good. Because more often than not, it’s not a skills issue. It’s about confidence. Or culture. Or…
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How to ask great questions

How to Ask Great Questions Questions. We ask them all the time, don’t we? In meetings, in conversations with colleagues, when we’re getting to know clients, and even when we’re networking at events. But how often do we actually stop and think about the questions we’re asking? When I asked questions for a living, as a journalist on live TV, the quality of the questions was important because it affected the quality of the answers. But quite understandably most of us just ask questions, in our day to day life, in a natural way. But how about we focus a…
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Great Job! Why recognition needs a rethink

Great Job! Why recognition needs a rethink. Did you shout ‘great job, team!’ this week, perhaps with a triumphant air punch? Recognising and appreciating good work is a key leadership skill, but doing it inconsistently can sink morale faster than you can say “project deadline.” Picture this: you’ve slogged through a tough project, and… nothing. Not a word. Then, a colleague gets applauded for something minor. Annoying, right? That’s the danger of patchy praise. It leaves people feeling overlooked and unmotivated. Recognition shouldn’t be a rare event Appreciation isn’t just for the big wins. It needs to happen consistently and…
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How to say no at work

How to say no at work How to say no at work. Let’s face it, saying no isn’t always easy. Whether it’s a colleague, your boss or that overly enthusiastic friend trying to rope you into something, the pressure to say yes can feel overwhelming.  So, here’s my guide to navigating those tricky situations when you want to confidently say no. Do you struggle to say no at work? Some of us just can’t bear the thought of letting anyone down. Often we can find ourselves saying yes to a request just to keep others happy – even if it’s at the…
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Beat the self-belief thief

Today, I want to talk about confidence thieves. You know – those people (or moments) that swoop in and swipe your self-belief right out from under you. They’re real, persistent and they can strike at any time. But don’t worry, I’ve got some great advice to help you spot them, protect yourself and even bounce back stronger. What are confidence thieves? Confidence thieves come in different forms. Sometimes it’s a person – a colleague, a boss or even a so-called friend – who makes a remark that cuts deep, making you question yourself. Other times, it’s a situation, like a…
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Make listening your organisation’s superpower

What do meetings look like in your organisation? Is it just a few people speaking while most stay silent? Do people interrupt, talk over each other, pinch ideas, or mansplain? Perhaps the culture is that the leaders or the most experienced have all the best ideas, and it’s everyone else’s job just to shut up and listen. Create a thinking environment in your meetings I’ve got some great tips and advice about listening for you to share with your colleagues. It’s all about consistently putting listening into practice to create more sustainably successful and productive meetings, where: You tap into…
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Being yourself at work, how hard can it be?

This time, I’m delving into a topic close to my heart: feeling like you can’t be your authentic self at work. It’s a common issue, and thinking back to my career at the BBC, I certainly had times when I played small and held back on sharing ideas. A former boss once told me to “intellectualise more!” Ironically, I had no clue what he meant. The effort of trying to be something I wasn’t left me stressed, tired and grappling with bouts of burnout. I often felt misunderstood by colleagues and unable to contribute fully. A square peg in a…
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How to interrupt like a pro

How to interrupt like a pro. This time, I’m sharing insights on a slightly less celebrated but incredibly useful skill – interrupting! Far from being a breach of etiquette, having colleagues who know how to interrupt appropriately is essential. Confidently interrupting (and accepting interruptions) without causing offence saves time and enhances collaboration and productivity. The art of interrupting Interrupting isn’t about cutting people off – it’s about steering a conversation constructively. Instead of the awkward ‘um’ or ‘excuse me,’ opt for confident and clear interjections. A well-timed “Thank you for that insight, let’s hold on to that thought and move…
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Want to nail your next presentation? Here’s why mindset matters

Executive CoachingDiscover our world-class coachingLet’s talkBook a no-obligation discovery callGet your mindset right for a great presentation What I want to talk about today is a really important part of presenting or speaking or being in front of people, and that is preparation. Often we think of preparation as getting your slide deck sorted, getting PowerPoint open, making notes and making sure you’re ready to go. But actually, there’s a bit more preparation to be done that will really help you boost your performance, power it up and make you feel better when you’re actually in the moment of speaking,…
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Are you a great speaker or just good enough?

It can be tough to get honest feedback about your speaking skills, especially as you move up the career ladder. Colleagues might not know how to give constructive criticism, or they might not feel comfortable critiquing your speaking. That’s where professional coaches come in. They can help you take your speaking abilities to the next level.…
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Got an opinion? Share it

I’ve got a bit of a challenge on with somebody. I’m trying to convince them that having an opinion and sharing it is a really good idea. Now you might be in the camp of: “Oh, no way. I’m not sharing my personal opinions anywhere or with anyone because that’s the recipe for disaster. That’s the road to ruin.” I, however, believe you absolutely must share your opinions and your experiences and your thinking about things so that people understand what you stand for, who you are, and where you’re coming from.…

Innovation and Collaboration

Workplace Confidence resources - Confidence at work
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Measuring Workplace Confidence – What happens when you teach self-belief?

Does workplace confidence training genuinely change how people feel and work, or does the impact fade the moment the session ends? That’s the question Northumbria University set out to answer when it evaluated the Workplace Confidence Training delivered by Bit Famous to the College of Policing. To understand what really happens after a session like this, the researchers followed participants over time. They gathered data before the workshop, immediately afterwards and again three months later. This gave them something rare in workplace training: a clear view of both the immediate uplift and the longer-term effects. The survey results showed measurable…
Featured image for “Inside the study: what we’ve learned from mastermind groups in police leadership”

Inside the study: what we’ve learned from mastermind groups in police leadership

Inside the study: what we’ve learned from mastermind groups in police leadership. Study into the success of mastermind groups and peer-led learning. At Bit Famous, we’ve seen first-hand how powerful peer learning can be. When colleagues come together to talk openly about their challenges, swap ideas and hold each other accountable, something clicks. Confidence grows. Problems get solved. People stop waiting for permission and start making things happen. In May 2025, our award-nominated training with the College of Policing (Finalists: Personnel Today Learning and Development Supplier of the Year 2025) became the focus of an independent evaluation by Northumbria University.…
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The power of colleague-led learning

Colleague-led learning. What if I told you some of the best learning and development in your workplace doesn’t need a big budget, a slick platform or an outside trainer on speed dial? Sounds unlikely, right? But it’s happening. I’ve just been working with a group at Beazley, a global insurance firm. They didn’t wait around for the “perfect” training course on presentations. Instead, they built their own. A colleague-led club, now 100 members strong, where people practise speaking, swap feedback and support each other to go from “just about okay” to truly compelling.…
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The value of val-yous: why reflecting on personal values can boost your colleagues confidence and sharpen decision making

Have you ever dithered over making a final decision on something? Perhaps choosing one candidate over another, or what to do about the kitchen cupboards falling apart! Maybe you said yes to something, then quickly regretted not saying a firm no. Or you held back when you meant to speak up. Well, all these moments, internal wobbles, are signs you’ve drifted from your values, the things that really matter to you, that make you you. Or, more likely, you’ve never had an opportunity to pin down your values.. Now , imagine what happens when a whole team is out of…
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Is your town hall meeting in trouble?

Is your town hall meeting in trouble? Why your town hall meeting might be turning people off. You’ve got everyone in the business together. The slides are ready. The execs are lined up. You’re streaming to hundreds of screens. So why does it still feel like a bit of a flop? Town halls should be a highlight – a chance to bring people together, share progress, spark ideas and build momentum. But too often, they miss the mark. Instead of being energising, they’re predictable. Instead of creating a connection, they reinforce a divide. Instead of landing messages, they lose the…
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Workplace mastermind groups

Introduction: What is a workplace mastermind group? I want to share an idea with you that’s commonly associated with business owners. Actually, I think it’s something that should be more regularly used in the workplace. That is, mastermind groups at work so your people can solve their problems confidently and build wider networks across the organisation.  There are loads of reasons why they’re brilliant, and often their outcomes are phenomenal in a way that you’d never expect. I’ll go into those in a little more detail in a minute, but a mastermind group is sometimes also known as an action…
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Outperform and impress: 5 Meeting hosting hacks that will set you apart

We delve into the art of hosting a meeting, a crucial skill that can significantly impact your career progression. We discuss the difference between just holding a meeting and truly hosting one, and explore various strategies to engage attendees, manage time effectively, and drive productive discussions. This guide will arm you with the tools you need to turn any meeting into a platform for meaningful communication and collaboration.…
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How to start a conversation about confidence with your team

All too often, confidence is seen as a personal burden to bear, something you have to work out on your own. I believe we’ve got to get over this idea because confidence is actually a people problem that we can all work to resolve.…

Skills and Professional Development

Workplace Confidence resources - Confidence at work
Featured image for “The simple goal setting tool that sets your team up for success”

The simple goal setting tool that sets your team up for success

The simple goal setting tool that sets your team up for success. When I talk to leaders about confidence, I’m always drawn back to something simple: people feel better about themselves when they achieve things. It sounds almost too obvious, doesn’t it? But in the day-to-day rush of work – the meetings, the emails, the urgent stuff piling up in corners – it’s astonishing how often this basic truth gets overlooked. We forget that momentum builds confidence, and confidence fuels performance. What I’ve noticed, over and over again, is that achievement doesn’t have to be spectacular to be powerful. In…
Featured image for “A beginner’s guide to difficult conversations at work”

A beginner’s guide to difficult conversations at work

A beginner’s guide to difficult conversations at work. Difficult conversations are a leadership challenge; this guide is here to make them easier. You’ll find out why people avoid them, what happens when we stay silent and practical ways to deal with the most common situations. From giving quick feedback in the moment to tackling repeated performance issues and even speaking up to senior colleagues, you’ll get straightforward advice you can start using right away. To bring this to life, we’ve drawn on the expertise of Bit Famous associate and leadership coach Heather Wright. Heather has years of experience working with…
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How to build confidence when you don’t have the answers

How to build confidence when you don’t have the answers. Have you ever been dropped into a situation where everyone’s looking to you… And you’ve got no idea what to do? Not because you’re unprepared or not up to it, but because the answer just isn’t clear. There’s no obvious right move. Just pressure, people and the uncomfortable weight of not knowing. That feeling? It’s common. Especially if you lead others. And it’s exactly why building confidence without certainty is a skill worth practising.…
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“I’m no good at that” – challenging limiting beliefs and negative self-labelling at work

“I’m no good at that” – challenging limiting beliefs and negative self-labelling at work There’s a phrase you’ll often hear in the workplace: “I’m just not good at that sort of thing.” Sometimes it’s more specific, “I don’t do small talk” or “I hate speaking in meetings.” And it’s frustrating to hear, especially when you’ve seen the same person light up when talking about their area of expertise. Ask them about a problem in the supply chain or a piece of technical kit and they’ll speak with clarity, detail and passion. No hesitation. No second-guessing. But ask them to contribute…
Featured image for “Why presentation skills training isn’t always the answer”

Why presentation skills training isn’t always the answer

When someone in your team struggles to speak up or seems unsure of themselves, it’s tempting to reach for a quick solution: presentation skills training. It’s neat. It’s available. And it feels like you’re taking action. But in many cases, it’s a veneer-thin fix. Yes, presentation skills training can be great for learning how to structure a talk, use slides well or engage an audience. But if the real problem runs deeper, it won’t help. In fact, it might do more harm than good. Because more often than not, it’s not a skills issue. It’s about confidence. Or culture. Or…
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HR in the boardroom, 5 ways to elevate your influence

HR in the boardroom, 5 ways to elevate your influence. While writing this I had HR leaders in mind because according to the CIPD, just 2% of businesses have an HR director as executive board members, even though workforce issues have such an influence on an organisation’s success. So, I’m dedicating today’s newsletter to people professionals (or anyone who wants to strengthen their voice in this area,) with five practical ways to elevate your influence and impact this year. 1. Define what you want to be known for What’s your expertise? What’s the thing people turn to you for? Maybe…
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How to say no at work

How to say no at work How to say no at work. Let’s face it, saying no isn’t always easy. Whether it’s a colleague, your boss or that overly enthusiastic friend trying to rope you into something, the pressure to say yes can feel overwhelming.  So, here’s my guide to navigating those tricky situations when you want to confidently say no. Do you struggle to say no at work? Some of us just can’t bear the thought of letting anyone down. Often we can find ourselves saying yes to a request just to keep others happy – even if it’s at the…
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How to ask for feedback – dos and don’ts

How to ask for feedback – dos and don’ts. Feedback can be a brilliant work tool. When done right it promotes personal growth, builds confidence and strengthens relationships. But before you jump in with a casual “How did I do?”, there’s a lot worth considering. In my latest podcast episode, I share all my top tips on how to ask for feedback. Plus, a story about the worst piece of feedback I ever got during my time in TV – it still makes me wince! Have a listen and feel free to share it with your colleagues.…
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How to stop saying sorry at work

How to stop saying sorry at work. Are you or your colleagues guilty of saying “sorry” a bit too much at work? You’re not alone – over-apologising is a common habit and it can undermine our authority and confidence without us even realising it. When we constantly say sorry, we subtly communicate that our needs, ideas or presence are less important. This habit is regularly an issue for women at work, who may feel the need to apologise just for speaking up or taking up space. It’s a subtle but powerful behaviour that can hold us back professionally. I was…
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Get your people bragging, with brag books!

I’m excited to share a simple yet powerful tool that can help boost confidence, self-awareness, and productivity in the workplace: the brag book. And yes, while the name might sound a tad cringey, this isn’t about showing off – it’s about recognising achievements, celebrating wins and empowering individuals to keep moving forward. So, let’s dive into what brag books are, why they’re useful and how you can support your colleagues in creating and maintaining their own.…

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How to start a conversation about confidence

Tools and techniques I've developed to help your people grow in self-belief

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The resources include:

The confidence conversation starter

How to kickstart conversations about confidence with your team.

Who's on your bus?

A simple tool for professional reviews and development sessions. It'll help you start conversations about team dynamics, employee needs and personal development.

Overcoming negative self-talk

How to help others identify, confront and extinguish unhelpful self-talk and imposter syndrome.

Re-igniting ambition

How reflecting on forgotten aspirations can re-ignite employees' ambition.

Personal values

How creating personal values statements can boost employee confidence.

Overcoming nerves while speaking

A tried and tested tutorial for more confidence while speaking in meetings and at events.

Embracing the power of YET

A tool that will help you people embrace the power of possibilities.

Focusing on your goals

Are your people held back because they worry about what other people think of them?